Hello, content community!

Learn how to apply design thinking to creating a doc website. We will create a persona and use that to create the sitemap for our documentation site. You don't need to bring a laptop, we will work with traditional resources like post-it notes :)

We'll start with a blank page and leave the room with your first mobile app design. Along the way, you'll learn how words shape digital experiences and what tools are used to achieve that. For this workshop, you need to bring a laptop.

In this presentation, we will explore the laws of human perception and their impact on technical documentation. We will discuss principles, patterns, and practices that can be leveraged to design and organize content in a more easy-to-understand manner.

About the speaker: I'm a Visual Designer focused on technical communication, and I aim to enrich complex topics with easy-to-follow illustrations, 3D graphics, and animations.
LinkedIn

As a team we had no reliable measure to prove that we needed more people.

We needed a method to confidently state our capacity and act as a predictable partner to the functions we cooperated with. We had no way to prove how our workload changes over time - a simple 'closed task count' was not an option as we had no way to compare the task size.

We set off with an assumption that although a writer’s work varies greatly from task to task, there are repeatable components of that work that we can identify and isolate.

We organized a workshop and made it into a team effort.

We said that there are tasks that are smaller or larger than others. We then set the list of all the types of documentation updates we produce in an order: this is bigger than this, this is smaller and this is more less equal to that. We now have 2 months worth of data.

Main takeaways

• Solve real problems using estimation. Don't do this for the sake of doing it.
• Engage the team and agree this collectively.
• Estimation is a work in progress and you must be prepared to RECALIBRATE. Treat it as an ongoing experiment. Present your findings, draw conclusions, make hypotheses and confirm or refute them by continuing to gather data.
• This is a great opportunity for people to validate their thinking against the other views in the team.

About the speaker: A Lead Technical Writer and team manager, who is always keen on trying new things in technical communication. Most recently, a huge evangelist of using the Product Management perspective on docs, life and beyond.
LinkedIn

This presentation discusses starting a professional association for content creators. Such an association would not only create standards, best practices, and guidelines for content creation, but also ensure content creators and graphic designers are protected by law and recognized in the content world. During the presentation, we will go through its goals and potential steps we should take to kick off this initiative.

About the speaker: Technical Writer and technical documentation specialist of over 10 years, now with his own company.
LinkedIn

Every company needs software to operate and bring in money, so the user experience of these tools is essential to achieving the goals. During the meeting, I will talk about the importance and key challenges of designing enterprise UX from the perspective of a cloud platform designer. I will also present the main differences between enterprise and consumer UX, and explain why user interface should always be like... a good joke.

About the speaker: I am a UX designer with a background in architecture. I’ve been working in Guidewire Software for almost 3 years trying to transform challenges into user-friendly and intuitive designs.
LinkedIn

Have you discovered a great new tool? Read a fascinating book? Or maybe you're looking for a new team member? Whatever you want to share with the community, this is your time! Sign up at the event.

Yes! The event is completely free of charge but requires registration.

#ContentDay consists of two parts:

• workshops in the morning,
• presentations in the afternoon.

You can participate in both parts or only one of them. Just remember to register!

For workshops, the number of spots is limited and on a first-come, first-serve basis.

The call for speakers and trainers is now closed. But why don't you speak at one of our future events instead? Reach out to us at krk.meetcontent@gmail.com and let's talk!